360° Courier opening video must for any claim of missing item or defected item no claim of return or exchange will be accepted without courier opening video
Return & Refund Policy for Radhika Fashions
Thank you for shopping at Radhika Fashions. We strive to provide you with the best shopping experience and high-quality products. Before making a purchase, please carefully read our Return & Refund Policy.
No Exchange / No Returns / No Cancellations / No Change of Color or Product after Purchase: We do not entertain requests for exchanges, returns, cancellations, or changes in color or product after your purchase has been confirmed.
Replacement in case of Damaged Delivery: In the event that you receive a damaged product, we offer a replacement option. To initiate the replacement process, please follow the guidelines below.
Procedure for Replacement:
- On the same day of delivery, create a 360-degree uncut or unedited video of the sealed and closed box from all sides. Ensure the video captures the entire box clearly.
- Record the unboxing process from a top angle, allowing all products to be clearly visible.
- The unboxing video should be continuous and uncut, showing each product one by one.
- In case of any issues or disputes, this video will serve as evidence.
- Share the unboxing video with us on the same day of delivery via email or through our customer support.
Important Notes:
- Only one video will be accepted, and it must adhere to the specified guidelines.
- The video should clearly show the unboxing process and each product to facilitate the resolution of any disputes.
- Failure to provide a proper opening video as per the instructions will result in the rejection of any complaints or requests.
Contact Information: If you have received a damaged product and need a replacement, or if you have any questions regarding our Return & Refund Policy, please contact us at the following phone number:
Customer Support: +91 97244 80482
Note: This Return & Refund Policy is subject to change without prior notice. Please check our policy regularly for updates. By making a purchase with Radhika Fashions, you agree to adhere to the terms and conditions outlined in this policy.