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360° Courier opening video must for any claim of missing item or defected item no claim of return or exchange will be accepted without courier opening video

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Returns And Refund Policy

Return & Refund Policy for Radhika Fashions

Thank you for shopping at Radhika Fashions. We strive to provide you with the best shopping experience and high-quality products. Before making a purchase, please carefully read our Return & Refund Policy.

No Exchange / No Returns / No Cancellations / No Change of Color or Product after Purchase: We do not entertain requests for exchanges, returns, cancellations, or changes in color or product after your purchase has been confirmed.

Replacement in case of Damaged Delivery: In the event that you receive a damaged product, we offer a replacement option. To initiate the replacement process, please follow the guidelines below.

Procedure for Replacement:

  1. On the same day of delivery, create a 360-degree uncut or unedited video of the sealed and closed box from all sides. Ensure the video captures the entire box clearly.
  2. Record the unboxing process from a top angle, allowing all products to be clearly visible.
  3. The unboxing video should be continuous and uncut, showing each product one by one.
  4. In case of any issues or disputes, this video will serve as evidence.
  5. Share the unboxing video with us on the same day of delivery via email or through our customer support.

Important Notes:

  • Only one video will be accepted, and it must adhere to the specified guidelines.
  • The video should clearly show the unboxing process and each product to facilitate the resolution of any disputes.
  • Failure to provide a proper opening video as per the instructions will result in the rejection of any complaints or requests.

Contact Information: If you have received a damaged product and need a replacement, or if you have any questions regarding our Return & Refund Policy, please contact us at the following phone number:

Customer Support: +91 97244 80482

Note: This Return & Refund Policy is subject to change without prior notice. Please check our policy regularly for updates. By making a purchase with Radhika Fashions, you agree to adhere to the terms and conditions outlined in this policy.